General
The website www.tele-marketing.si (hereinafter “website”) is managed by FORTUN-5, prodaja, zastopanje in transport d.o.o., Vojkova cesta 58, 1000 Ljubljana, registration number 9020004000, VAT ID number SI 15048969 (hereinafter “FORTUN-5” or “we”). By using our website, you agree to this Privacy Policy (hereinafter “Policy”). In accordance with the Policy, we process some of your data when you use our website. The website includes a presentation of our operations which comprise telemarketing for various products and services, lead generation and arranging presentation meetings, after-sales services and cross-selling, market research surveys and interviewing, payment delay reminders, welcome calls and support from sales agents. The website is intended solely to present our operations and it does not enable direct online sales – in order to arrange our service orders, you are welcome to call us or send us an e-mail or submit your inquiry via online form.
Submitting inquiries
The website enables you, as a visitor, to submit an inquiry via the online form. The legal basis for the processing of your personal data is the preparation for the conclusion of a contract for any of our services. In the online form, enter your personal data (name, surname, e-mail address, website address, contact number) and your message. In the online form, you give your consent so that we can contact you in order to agree on the order of our services. In the same way, you can contact us via phone or email. The data obtained this way will be processed solely for the purpose such as arises from your message, that is, to contact you regarding your inquiry for our services.
Cookies
When you use our website, we process your personal data using cookies. The legal basis for processing your personal data is your consent. You may withdraw your consent at any time; the withdrawal will not affect the lawfulness of the processing prior to that. Cookies are small text files which are stored in your browser with your explicit consent when you first visit the website. They are intended for the website to recognise you when you visit again and offer you customized contents. At the same time, cookies help us to create and analyse statistical data about our website visits. If you do not agree to the use of cookies, you may turn off the cookies which are not strictly necessary for website functionality. Cookies and the purpose of their use are presented in the table below:
| Cookie source | Name of cookie | Purpose | Duration |
| Google Analytics | _ga | Statistics of website visits, offering customized contents | 2 years |
| Google Analytics | _gid | Statistics of website visits, offering customized contents | 1 day |
| Google Analytics | _gat_gtag | Website identification code for Google Universal Analytics | 1 minute |
| https://telemarketing.si/ | PH_HPXY_CHECK | Security system to prevent brute force attacks and does not enable identification of users | Until the end of the session (when you close the browser) |
| google.com | _GRECAPTCHA | Google spam protection | 6 months |
Your rights
You are entitled to several rights regarding your personal data, especially the rights in accordance with the General Data Protection Regulation: right of access, right to rectification, right to erasure, right to restriction of processing, right of notification, right to object, right to the withdrawal of consent, and right of lodging a complaint. Right of access means that you have the right to obtain from us at any time confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data and information about the purpose of the processing, the categories of personal data concerned, the recipients to whom your personal data have been disclosed, the envisaged period for which the personal data will be stored and other information in accordance with Article 15 of the General Data Protection Regulation. Right to rectification means that you have the right to obtain from us at any time the rectification of inaccurate personal data concerning you and the right to have incomplete personal data concerning you completed, by taking into account the purposes of the processing. Right to erasure means that you have the right to obtain from us at any time the erasure of personal data concerning you without undue delay where the personal data are no longer necessary in relation to the purposes for which they were collected, or if you withdraw consent for processing and there are no overriding legitimate grounds for the processing or if your personal data have been unlawfully processed or for other purposes in accordance with the General Data Protection Regulation. Right to restriction of processing means that you have the right to obtain from us restriction of processing of your personal data in certain cases, where such data is inaccurate, unlawfully processed, needed for legal claims and similar. Right of notification means that you have the right to obtain from us at any time that we submit your personal data in a structured, commonly used and machine-readable format to you or to another controller.
Right to object means that you have the right to object to processing of personal data concerning you when we do this with the purpose to achieve legal interests. In this case, we weigh legitimate reasons for processing and your interests, rights and freedoms. All decisions based on personal data obtained when visiting a website (on-line form or cookies) are taken by Fortun-5 company employees. Decisions are not automated. You have the right to decide that the decision based solely on automated processing does not apply to you, including profiling, except where this is exceptionally allowed based on the General Data Protection Regulation. Right to the withdrawal of consent means that you may lodge a complaint against us regarding the processing of personal data with the Information Commissioner of the Republic of Slovenia, Dunajska cesta 22, 1000 Ljubljana, on the telephone number +386 (1) 230 97 30 or via e-mail at gp.ip@ip-rs.si.
Data retention and protection
We keep your personal data for as long as the purpose for which they were obtained has been fulfilled or in accordance with the legally determined retention periods for each individual item of personal data. Where the retention period is not specified by law, your personal data will be stored in accordance with the proportionality principle, that is, for the shortest possible period. We protect your personal data and endeavour to prevent their misuse. Access to your personal data is granted solely to persons authorised by the controller (employees, contractual partners) with whom the controller has concluded appropriate personal data protection and processing contracts. Your data will under no circumstance be disclosed to unauthorised persons. We do not transfer your personal data to third countries or international organizations. You are also responsible for protecting your personal data by ensuring digital security. The personal data protection officer at FORTUN-5 is Nika Prpar; she is available at nika@fortun-5.si. You can exercise your rights with our officer. We will not charge you anything for exercising any right you are entitled to pursuant to the General Data Protection Regulation, except if your request is clearly ungrounded, repetitive or excessive – in such cases we will charge you a reasonable fee.
Conclusion
The controller of your personal data is FORTUN-5 d.o.o., Vojkova cesta 58, 1000 Ljubljana, available on +386 30 353 699 or at info@fortun-5.si. This Policy governs the processing of personal data obtained from visiting the website (online form and cookies). We reserve the right to change the Privacy Policy at any time. The current policy always applies to you – website visitors.